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打动人心的68个沟通技巧

ebook

沟通的本质是心灵与心灵的对话,沟通的目的是共赢,沟通的前提是心态,沟通的技巧是倾听。如何创造活跃的沟通气氛,而后直入对方的内心?如何凝聚谈话的焦点,吸引听者全部的注意力?如何强化谈话内容,清晰表达,消除沟通障碍?本书通过68个打动人心的沟通技巧,让你的沟通能力更上一层楼!

Formats

  • OverDrive Read
  • EPUB ebook

Languages

  • Chinese